Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Beauty Shoper (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beautyshoper.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at email@example.com
Melted butter in 30 seconds!! The technology works, there are academic studies on the topic, but I wasn’t sure this specific machine would work until I tried with butter!
Not yet tested to confirm the device's effectiveness, I will come back for a re-evaluation on this after a few weeks of use. My order was shipped very quickly !! AliExpress is short on 12 days. I recommend this store who treats his orders very well.
The team arrived in 7 days in my country and works in perfect condition, I recommend the store.
I'm very glad I arrived very glad I arrived long before agreed. A few months ago I got ripped off with this same product on a Facebook page and I had my doubts but already I got it in my hands! Feliche Feliche! I thank the store for transparency and commitment to its sales and good product quality.
Very exact description, all good, a pity that it did not work. And I recommend the store at all times very attentive and solving my doubts and problems with the package.
Comes in original packaging with instruction. Everything is super, it works from the network. Thank you
Everything is tender and beautifully packed,even I still do not know why this thing is, but I like it. I recommend the store. Works fine.
The parcel reached 2 day,I'm so suprised. Packed is very good. I ordered it as a gift, so this moment is very important for me. Everything works. There are first results. In general, I am so happy.
This product works wonders ! Been using 2x a day on my stomach area and noticed a huge difference without working out . Would highly recommend to speed up workout results or just to keep toned.
Everything is beautiful and well packed. I do not know the action, like the reviews were good. Instruction in English. I will try .
The order came in a very happy record time with my purchase, do not reach the store really fast delivery improved by 100% my perseption of this medium of purchase.
Does not bring instructions in Spanish, in English only
Bien reçu , plus qu à tester
It's arrived in 3 days, works before the water test. It's all right. The results I will comment in a time after use.
As it looks in the pictures, I 've started using it and great, in addition to arriving soon the store is very attentive and friendly I had a problem with the cast and it looked after me excellent, highly recommended
Quick I come a day just like the picture now I need to prove it
He came to Spain in 48 hours super fast the truth I recommend and good packed without bumps.
It took a little longer than indicated in the follow-up but still little, a matter of days, it still remains to be tested but the presentation is very good, quality unbeatable price!
It came with very good presentation, just like the photo, all right, now to use it and I'll see the results
Thanks for fast shipment and delivery. All working. The device is happy
It came to Me super fast, I didn't expect it!I already tried it on the Bikini and the armpits, I'll be writing soon if it worked out. As for the store, I recommend 100% thank you!
I haven't tried it yet, but it came super fast and in very good condition
Very fast shipping, will try and leave feedback Thank you!
Hope it works
Appears exactly as advertised! One plus is that the owners manual or direction booklet seems much better written than most from overseas! This machine performs multiple roles medically cosmetically and if it performs half as well as promised it will prove to be an amazing addition to any one's cosmetic arsenal! I will test it for a long time.